Online “UHIP” benefits system upgrade delayed again

Rhode Island Secretary of Health and Human Services Eric Beane oversees the troubled UHIP computer system. Photo by Steve Klamkin WPRO News

WPRO News and The Associated Press 

A major software update has been delayed again for a troubled computer system for Rhode Island benefits programs.

Officials are delaying the update from the set June 23 date. There is no new release date announced from the state’s health and human services agency.

“We’re not going to move forward until we’re sure it’s going to improve the system,” said Secretary Eric Beane of the Rhode Island Executive Office of Health and Human Services.

Special Master Deming Sherman says the software update will depend on “successful testing,” but his goal is having the state in compliance with federal regulations by the end of June.

The software upgrade was originally planned for May 19, but it was pushed back for additional testing.

The state launched the computer system, known as UHIP, to handle applications for benefits such as food stamps and Medicaid. It has been plagued with problems since it launched in 2016.

 

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